Get support or send feedback
Open a support ticket or suggest a product improvement.
What this is
Support tickets go to the HousingStreet team when something is broken or you are stuck.
Suggest improvement is for ideas — features you wish existed or workflows that could be easier.
UI path: Help → Support Tickets · Suggest Improvement

Steps
Search help first
Check this Help Center. Many questions are answered in a two-minute guide.
Open a ticket
Go to Help → Support Tickets. Click New ticket. Pick a category (billing, website, CRM, etc.).
Describe the issue
Write what you tried, what you expected, and what happened instead. Attach a screenshot if it helps.
Submit and track
Click Submit. Replies appear in the same ticket thread. You get email when we respond.
Suggest an idea
For product ideas (not bugs), use Help → Suggest Improvement. Describe the problem and your ideal solution.
Expected result
Your ticket or suggestion is saved in Help history. You get updates by email until the issue is resolved or your idea is logged.