---
title: Plans and billing
description: "Pick Solo, Team, or Enterprise and manage your subscription."
canonical_url: https://housingstreet.com/help/get-started/plans-and-billing
md_url: https://housingstreet.com/help/get-started/plans-and-billing.md
last_updated: 2026-07-13
status: ga
relatedRoutes: ["/onboarding","/settings/billing"]
---

## What this is [#what-this-is]

A **plan** decides how many people can join, how many listings you can have, and which features unlock.

**Billing** is where you see your plan, usage meters, payment method, and upgrade options.

<UiPath path="Settings → Billing & Plans" />

<DocScreenshot src="/help-media/get-started/plans-billing.png" alt="Billing page showing current plan, seat usage, and upgrade button" caption="Your plan and payment" />

## Plan comparison (quick guide) [#plan-comparison-quick-guide]

| Plan           | Best for                     | Included seats | Listings  | Standout features                                 |
| -------------- | ---------------------------- | -------------- | --------- | ------------------------------------------------- |
| **Solo**       | One agent working alone      | 1              | 50        | Branded website + CRM                             |
| **Team**       | Small teams sharing leads    | 5              | 250       | Lead routing, agent performance, priority support |
| **Enterprise** | Brokerages and large offices | 15             | Unlimited | Multi-office, SSO, API, white-label               |

Extra seats cost more per month on every plan. Exact prices appear on the billing page when you upgrade.

## Free trial [#free-trial]

When you pick a plan during signup, you get a **7-day free trial** on that plan. You can explore features before your card is charged.

While trialing, a banner at the top of billing shows how many days remain. Upgrade or add a payment method before the trial ends to keep your data and access.

## Steps — check usage and plan [#steps--check-usage-and-plan]

<Steps>
  <Step title="Open billing">
    Click **Settings → Billing & Plans**.
  </Step>

  <Step title="Read your current plan">
    The **Current Plan** card shows your plan name (Solo, Team, or Enterprise), price, and renewal date. A **Trial** badge appears during your free trial.
  </Step>

  <Step title="Check usage meters">
    On the right, read the meters:

    * **Properties** — listings used vs your limit
    * **Seats** — team members used vs your limit (includes purchased extra seats)
    * **Custom Domains** — domains connected vs your limit
  </Step>

  <Step title="Review features">
    Scroll the feature list under your plan. Each row shows what is included today.
  </Step>
</Steps>

## Steps — upgrade or downgrade [#steps--upgrade-or-downgrade]

<Steps>
  <Step title="Start a plan change">
    Click **Upgrade Plan** (or **Manage Plan** on Enterprise).
  </Step>

  <Step title="Pick Solo, Team, or Enterprise">
    Compare plans in the modal. Choose monthly or annual billing if offered.
  </Step>

  <Step title="Complete checkout">
    If you are new, Stripe Checkout collects your card. If you already subscribe, HousingStreet upgrades or downgrades in place — higher plans charge a prorated difference; lower plans take effect at the next renewal.
  </Step>

  <Step title="Confirm the change">
    Return to billing. Your plan name and meters should match the new tier.
  </Step>
</Steps>

## Steps — buy more seats [#steps--buy-more-seats]

Team and Enterprise plans include several seats. You can buy more without changing plans.

<Steps>
  <Step title="Find the Seats meter">
    On the billing page, look at the **Seats** card on the right.
  </Step>

  <Step title="Set your target">
    Use &#x2A;*−*&#x2A; and &#x2A;*+** under **Buy additional seats** to pick how many total seats you want.
  </Step>

  <Step title="Review the charge">
    HousingStreet shows a prorated amount for the rest of your billing period.
  </Step>

  <Step title="Confirm">
    Click **Confirm seat purchase**. The meter updates immediately.
  </Step>
</Steps>

## Steps — manage payment and invoices [#steps--manage-payment-and-invoices]

<Steps>
  <Step title="Open the billing portal">
    Click **Billing Portal** on the Current Plan card. Stripe opens in a new page.
  </Step>

  <Step title="Update your card">
    Add, replace, or remove payment methods in the portal.
  </Step>

  <Step title="Download invoices">
    Past invoices and receipts live in the same portal.
  </Step>

  <Step title="Return to HousingStreet">
    Close the portal tab. Refresh billing if you changed your default card.
  </Step>
</Steps>

## What happens when you hit a limit [#what-happens-when-you-hit-a-limit]

HousingStreet blocks the action and tells you what to do — you do not get silent failures.

| Limit              | What you see                             | How to fix it                                      |
| ------------------ | ---------------------------------------- | -------------------------------------------------- |
| **Seats**          | Invite fails with a seat-limit message   | Buy more seats on billing, or **Upgrade Plan**     |
| **Listings**       | Cannot create or publish more properties | Upgrade to a higher plan with a larger listing cap |
| **Custom domains** | Cannot add another domain                | Upgrade, or remove an unused domain first          |

The **Seats** meter also appears on **Settings → Team** so admins see usage before sending invites.

## Expected result [#expected-result]

Your plan matches how your agency works today. Usage meters stay below limits (or you have upgraded). Payment is current and invoices are available in the billing portal.

<RelatedAdminLink href="/settings/billing" label="Open billing" />